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Forum Discussion
Danielsoh
Jul 31, 2021Aspirant
RBR750 Firmware Update v4.6.3.7 disconnects my ISP
This morning I woke to find that my internet was down. On checking I saw that the ORBI router was flashing magenta and not connecting to my ISP. I thought my ISP was down until I plugged in the old ...
- Jul 31, 2021
Ah, gald you found the problem. Ya some new FW can cause some user configurations problems.
Glad it's working now. Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
MH135
Aug 14, 2021Tutor
Cabled, I get my 600+ mbps download. Wirelessly, I get between 12-18 mbps on all devices. There is no way to revert to the previous firmware either and NG has already stated it's an issue. Doing a factory reset did not work either in case my configurations had something to do with it. V4.6.3.7 is a TERRIBLE update. If NG doesn't release a fix for this by next week, it's bye bye Orbi.
I can't go to a work meeting via zoom and keep being disconnected, and I don't want to be tethered to the Orbi since it's in noisy environment.
I don't understand why can't a patch be sent out immediately to at least let us rollback this awful firmware to the V3 that worked perfectly. Or give us control of how to designate bandwidth to each device. It feels like at least once every year NG has to release a terrible firmware update and then take its sweet time in patching it up.
Btw, the ppl on here who try to help, thank you! I went through the community to find fixes for my Ring cameras and it worked great! Now I have to find the forums again to get my Ring cameras back up since I had to do a factory reset to see if it fixed FW V4.6.3.7 issue and to no avail, nothing.
I can't go to a work meeting via zoom and keep being disconnected, and I don't want to be tethered to the Orbi since it's in noisy environment.
I don't understand why can't a patch be sent out immediately to at least let us rollback this awful firmware to the V3 that worked perfectly. Or give us control of how to designate bandwidth to each device. It feels like at least once every year NG has to release a terrible firmware update and then take its sweet time in patching it up.
Btw, the ppl on here who try to help, thank you! I went through the community to find fixes for my Ring cameras and it worked great! Now I have to find the forums again to get my Ring cameras back up since I had to do a factory reset to see if it fixed FW V4.6.3.7 issue and to no avail, nothing.
FURRYe38
Aug 14, 2021Guru - Experienced User
How are you speed testing? What devices are you speed testing with?
Does wired PC and speed test app work?
Try disabling AX Mode on the RBR after the factory reset and setup from scratch.
Also try setting CTS to 2347...
MH135 wrote:
Cabled, I get my 600+ mbps download. Wirelessly, I get between 12-18 mbps on all devices. There is no way to revert to the previous firmware either and NG has already stated it's an issue. Doing a factory reset did not work either in case my configurations had something to do with it. V4.6.3.7 is a TERRIBLE update. If NG doesn't release a fix for this by next week, it's bye bye Orbi.
I can't go to a work meeting via zoom and keep being disconnected, and I don't want to be tethered to the Orbi since it's in noisy environment.
I don't understand why can't a patch be sent out immediately to at least let us rollback this awful firmware to the V3 that worked perfectly. Or give us control of how to designate bandwidth to each device. It feels like at least once every year NG has to release a terrible firmware update and then take its sweet time in patching it up.
Btw, the ppl on here who try to help, thank you! I went through the community to find fixes for my Ring cameras and it worked great! Now I have to find the forums again to get my Ring cameras back up since I had to do a factory reset to see if it fixed FW V4.6.3.7 issue and to no avail, nothing.