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Forum Discussion
Danielsoh
Jul 31, 2021Aspirant
RBR750 Firmware Update v4.6.3.7 disconnects my ISP
This morning I woke to find that my internet was down. On checking I saw that the ORBI router was flashing magenta and not connecting to my ISP. I thought my ISP was down until I plugged in the old ...
- Jul 31, 2021
Ah, gald you found the problem. Ya some new FW can cause some user configurations problems.
Glad it's working now. Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
FURRYe38
Aug 19, 2021Guru - Experienced User
NG is aware of the problems and also recommended disabling AX mode as well and setting CTS to 2347.
Lets all hope the next FW update fixes this. Please be patient.
RickDeNatale wrote:
First off everything was working for over a year before Netgear pushed the firmware update.
The house is about 2500 sq ft. The router is on an upstairs wall which necessitated the stepladder.
Since nothing else changed, I doubt this is anything but a firmware issue.
RickDeNatale
Aug 19, 2021Aspirant
So
This is really starting to p1$$ me off!
After following the suggestions re AX and CTS. My Speedtest results, using the router's built-in speed test cut my download speed about in half.
Then upon arriving back home after dinner, the router was flashing red again, and my iPad showed a notification from the Orbi app, saying something about changes to parental controls. My only child is a dog, and I don't give a hoot what she does on the internet.
Cycling the power brought the router back up, but alas I couldn't connect to it via WiFi. I eventually discovered that it managed to change the WiFi password. I use a password which is a long sentence including blanks, and the router decided to change the blanks to
what is Netgear thinking? I really don't want an invisible nanny mucking with my house infrastructure and neither does my wife, or my dog, who both get upset with me when the internet goes down.