NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR750 Firmware Update v4.6.3.7 disconnects my ISP
This morning I woke to find that my internet was down. On checking I saw that the ORBI router was flashing magenta and not connecting to my ISP. I thought my ISP was down until I plugged in the old ...
Ah, gald you found the problem. Ya some new FW can cause some user configurations problems.
Glad it's working now. Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
V4.6.3.7 is the WORSE UPDATE EVER! Lowered my bandwidth for every device between 12-18 mbps. Called Comcast and they said nothing is wrong on their end. I cabled my laptop to do a speed test and sure enough, I got my 600+mbps but wifi, nope. I tried to rollback the firmware to the previous V3 but the satellite freezes at 99% and the router does not give you a "YES" button to proceed with the manual update.
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
I second this comment. This is completely unacceptable performance. I purchased and installed the RBR750 and two RBS750 satellites at my daughter's rental house at college for her and her friends. Everything seemed to work great until I returned home. It's been disconnecting every single day. Need to reboot the modem and routers to re-establish the connections. I live 7 hours away, so I'm trying to talk her through everything. C'mon, Netgear, this is ridiculous! Fix it!!!!!
- Ive now tried every channel combination and various locations for the satellite but it has only gotten worse. Im trying a factory reset tomorrow. If that fails im disconnecting and hooking up my old nighthawk. It is a real shame when the product is great and worked fantastic but they fail to accept that the firmware failed and roll it back to a stable version, or at least give us the option to.