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RBR750 Guest network intermittent connection issues
Hi, I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck. Hence trying the community to see if anyone else has noticed this issue. ...
I can confirm it was fixed after a week. đ
I have the exact same problem. I have an RBR750 with 2 sattillites that i purchased through costco. the main network works great. but the guest network loses connection every 5-30 mins normally. but i've had periods where it goes longer. I've spent many hours with tech support and we tried everything. now they want to replace it. I don't think that's going to help. but they told me they haven't had any calls about the guest network having problems. that's BS. i really need a guest network. i will try replace the whole thign and see if that helps but this sounds more like a FW problem.
- As I mentioned, they refuse to really take a look at the problem. I don't think support is talking to engineering and passing it on, they ask for all the details, debug logs, etc, etc just wait for the next FW version and still unresolved. I have tried I think 2 or 3 FW version and no luck. After many years of being an Orbi fan I moved over to Deco now. I felt bad that I had to return all the Orbi to Costco, since all of them had the issue, no definitely not a hardware problem.
I think I'm going to do the same. Hopefully, Costco will still take it back even though its been 5 months. What version of Deco did you get Deco60? 90? Is it like Orbi where it has the same ssid for 2.4 and 5 and automatically connects the device to 2.4 if it can't do 5?
Costco will take it back, they are great. I pretty much did that. Basically I got the AX3600, comes with 3 units, so I replaced my 3 year Orbi system with these three units from Deco now, since the new Orbi did not work out. The only problem with the new deco compared to the Orbi, the number of ethernet ports are way less so I had to buy another ethernet switch. The ethernet speeds for some reason are slow but wifi speeds I get the maximum with the new Deco, so far been very happy, again, got this form Costco.