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Forum Discussion
fathobbit
Sep 06, 2021Star
RBR750 Guest network intermittent connection issues
Hi, I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck. Hence trying the community to see if anyone else has noticed this issue. ...
- Apr 02, 2022
I can confirm it was fixed after a week. đ
KDSASSOC
Nov 07, 2021Guide
I have the exact same problem. I have an RBR750 with 2 sattillites that i purchased through costco. the main network works great. but the guest network loses connection every 5-30 mins normally. but i've had periods where it goes longer. I've spent many hours with tech support and we tried everything. now they want to replace it. I don't think that's going to help. but they told me they haven't had any calls about the guest network having problems. that's BS. i really need a guest network. i will try replace the whole thign and see if that helps but this sounds more like a FW problem.
fathobbit
Nov 07, 2021Star
As I mentioned, they refuse to really take a look at the problem. I don't think support is talking to engineering and passing it on, they ask for all the details, debug logs, etc, etc just wait for the next FW version and still unresolved. I have tried I think 2 or 3 FW version and no luck. After many years of being an Orbi fan I moved over to Deco now. I felt bad that I had to return all the Orbi to Costco, since all of them had the issue, no definitely not a hardware problem.