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Forum Discussion
fathobbit
Sep 06, 2021Star
RBR750 Guest network intermittent connection issues
Hi, I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck. Hence trying the community to see if anyone else has noticed this issue. ...
- Apr 02, 2022
I can confirm it was fixed after a week. đ
fathobbit
Nov 07, 2021Star
As I mentioned, they refuse to really take a look at the problem. I don't think support is talking to engineering and passing it on, they ask for all the details, debug logs, etc, etc just wait for the next FW version and still unresolved. I have tried I think 2 or 3 FW version and no luck. After many years of being an Orbi fan I moved over to Deco now. I felt bad that I had to return all the Orbi to Costco, since all of them had the issue, no definitely not a hardware problem.
KDSASSOC
Nov 07, 2021Guide
I think I'm going to do the same. Hopefully, Costco will still take it back even though its been 5 months. What version of Deco did you get Deco60? 90? Is it like Orbi where it has the same ssid for 2.4 and 5 and automatically connects the device to 2.4 if it can't do 5?
- fathobbitNov 07, 2021Star
Costco will take it back, they are great. I pretty much did that. Basically I got the AX3600, comes with 3 units, so I replaced my 3 year Orbi system with these three units from Deco now, since the new Orbi did not work out. The only problem with the new deco compared to the Orbi, the number of ethernet ports are way less so I had to buy another ethernet switch. The ethernet speeds for some reason are slow but wifi speeds I get the maximum with the new Deco, so far been very happy, again, got this form Costco.
- KDSASSOCNov 07, 2021Guide
thanks for the info. i found the deco at costco that you got. i'll do the same.