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fathobbit's avatar
fathobbit
Star
Sep 06, 2021
Solved

RBR750 Guest network intermittent connection issues

Hi,   I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck.  Hence trying the community to see if anyone else has noticed this issue.   ...
  • ant's avatar
    ant
    Apr 02, 2022

    I can confirm it was fixed after a week. 😄

PhantomPhreak53's avatar
PhantomPhreak53
Tutor
Feb 17, 2022

I'm having the exaxt same issue on the RBR850. Main network is working fine and no dropped Internet at all. I have like 30 devices on the main network and none of them ever complain about no Internet. My guest WiFi drops internet almost daily. I have to disconnect the WiFi from the  device and reconnect to get Internet back. I work in IT and have tried everything to fix it. Can't get it to work and it's really frustrating. I wish Netgear would address this issue since it seems to be a common issue amongst multiple devices.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 17, 2022

    What Firmware version is currently loaded?

    PhantomPhreak53 wrote:

    I'm having the exaxt same issue on the RBR850. Main network is working fine and no dropped Internet at all. I have like 30 devices on the main network and none of them ever complain about no Internet. My guest WiFi drops internet almost daily. I have to disconnect the WiFi from the  device and reconnect to get Internet back. I work in IT and have tried everything to fix it. Can't get it to work and it's really frustrating. I wish Netgear would address this issue since it seems to be a common issue amongst multiple devices.

     

    • PhantomPhreak53's avatar
      PhantomPhreak53
      Tutor
      Feb 17, 2022
      FURRYe38 wrote:

      What Firmware version is currently loaded?

      PhantomPhreak53 wrote:

      I'm having the exaxt same issue on the RBR850. Main network is working fine and no dropped Internet at all. I have like 30 devices on the main network and none of them ever complain about no Internet. My guest WiFi drops internet almost daily. I have to disconnect the WiFi from the  device and reconnect to get Internet back. I work in IT and have tried everything to fix it. Can't get it to work and it's really frustrating. I wish Netgear would address this issue since it seems to be a common issue amongst multiple devices.

       


      Firmware Version
      V4.6.3.16_2.0.51

       

      I have tried factory resetting, reinstalling Firmware, removing guest WiFi and adding it back.