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fathobbit's avatar
fathobbit
Star
Sep 06, 2021
Solved

RBR750 Guest network intermittent connection issues

Hi,   I have purchased the RBR750 over 3 months ago and still working with netgear support to fix this issue but luck.  Hence trying the community to see if anyone else has noticed this issue.   ...
  • ant's avatar
    ant
    Apr 02, 2022

    I can confirm it was fixed after a week. 😄

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 25, 2022

Good to hear. 

ant's avatar
ant
Prodigy
Apr 02, 2022

I can confirm it was fixed after a week. 😄

    • Peppersforpeace's avatar
      Peppersforpeace
      Aspirant
      Apr 14, 2022

      I’ve had similar issues with my guest WiFi network for months on my RBR750. All my work equipment connects through it, Dell laptop, iPad and iPhone. Notice the issue more on the apple devices. The laptop is hardwired half the time into my one satellite node, so in that scenario it is not on the guest network anymore I guess. 
      Want to do the firmware update, Orbi app says I’m currently on V4.6.5.14, I hit check for update and it says nothing newer available… 

      V4.6.7.14 is on the website though so it is not in anymore beta correct? Is my only option to to manually update via a laptop, or wait until the app sees it?

      thanks!

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 14, 2022

        NG may not make new FW available on NGs auto update services immediately. So option is to manually install FW at users choice:

        https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-7-13-Released/td-p/2208385/jump-to/first-unread-message

         

        Later on NG may put this up the the auto update services. No idea if or when that will happen. 

        Peppersforpeace wrote:

        I’ve had similar issues with my guest WiFi network for months on my RBR750. All my work equipment connects through it, Dell laptop, iPad and iPhone. Notice the issue more on the apple devices. The laptop is hardwired half the time into my one satellite node, so in that scenario it is not on the guest network anymore I guess. 
        Want to do the firmware update, Orbi app says I’m currently on V4.6.5.14, I hit check for update and it says nothing newer available… 

        V4.6.7.14 is on the website though so it is not in anymore beta correct? Is my only option to to manually update via a laptop, or wait until the app sees it?

        thanks!