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Forum Discussion
jswhite69
Jul 22, 2021Follower
RBR750, iPhone and iPad will not stay connected. Switch to guest, all is good
Hello, I have an Orbi RBR750 system (selected RBR50 above as I couldn't find the 750 option) with 2 satellites (RBS750). About 1 month ago, I noticed my iPhone and iPad would not conntect automati...
FURRYe38
Jul 22, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What model iphones and pads do you have?
What iOS versions are being used on these devices?
Try setting CTS values to to 2347 under Advanced Tab/Advanced Settings/Wireless Settings.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)📡? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is Armor enabled?