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Forum Discussion
Tolken501
May 12, 2022Aspirant
RBR750 keeps going offline and won’t reconnect
RBR750 firmware V4.6.5.14 Modem Cm1000. All hardwired equipment has internet service but the Orbi stays pink and won’t reconnect even after several reboots.
Tolken501
May 12, 2022Aspirant
Yes several shutdown and reboots were performed in sequence recommended and also with different cat 6 cables it’s still offline flashing pink
FURRYe38
May 12, 2022Guru - Experienced User
Check the ISP Modem and ISP services...
- Tolken501May 12, 2022AspirantEverything is fine with isp and modem. I’m able to connect by cable but not wireless
- FURRYe38May 12, 2022Guru - Experienced User
Power OFF the ISP modem. Factory reset the RBR and setup from scratch using a wired PC and web browser. Turn off any RBS tempoarily if you have any.
When the RBR is setup again, Might set channels 1 and 40 or 11 and 48. Set 40Mhz only and maybe set CTS to 2347.
Don't enable any Armor or SPC.
For any Apple devices disable WiFi Private IP address on these device prior to connecting to the RBR.
- Tolken501May 12, 2022AspirantWhen I factory reset the RBR will that change the firmware back to what it had originally or will it keep the latest firmware?