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Forum Discussion
RBR750 lose internet connection daily
I have an ORBI RBR750 with 2 satelites. Modem is arris TM1602 my old router from my isp is disconnected. Firmware is the latest on router and satelites. I loose my internet connection atleas...
Had the same issue with RBR850. After many calls to tech support, they sent me a replacement. Now the replacement has the same issue as well as now I often lose the ability to connect to the router via the app or web portal and have to reboot to reestablish a connection.
After a few weeks now I have not lost internet connection until 2 days ago. I started disconnecting cable lines to the cable tv boxes . It appeared that on another cable line in my house there was a problem that was not noticable to the tv but the router was affected by it. And they were not on same cable line. I updated to the new FW .I do not see it listed in the downloads, but was able to have it DL automatic. would like to know what fixes it addressed. hope that it solves any last issues of losing internet connections. Only last option would be to have another line run from the pole to my house only for the modem.
Be sure to power OFF the RBR and RBS for 30 seconds then back ON after a FW update.
Will have to wait tosee what the release notes are. I presume the maybe simiar to the 8 series:
New Features and Enhancements:
- Includes RIPng support for China NAL certification
- Updates the BDF table
It's not much to go on. :smileyembarrassed:
Thanks for that 30 second tip. It actually helped work out a few little quirks. Only quirk left is on the app, the speed test fails to connect. but i can live with that if I have too. And it appears that the latest FW that they pushed to me is the same version as the one for 8 series. 3.2.16.22
Still have to hope that there will be no more internet disconnects. Thanks for the help
