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Forum Discussion
RBR750 major issues after FW 4.6.3.7
Hoping someone can help here – I’ve already spent two hours on the phone with support to no avail. We have had the Orbi RBR750 router/2 satellite system for almost a year and experienced only very min...
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AX mode is seen on the Basic Tab/Wireless settings. Two check boxes marked 2.4 and 5Ghz AX mode. Un check these and apply disables AX mode.
Theobuck wrote:
Is this the settiing?
Thank you. Sorry I had attached a screenshot. I disabled the setting. Can’t tell if it has help or not. Time will tell.
Give it a couple of days...
- I re-enabled the AX it didn’t help my system.
Did disabling of AX mode help though?
Try these:
Theobuck wrote:
I re-enabled the AX it didn’t help my system.ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:
https://www.netgear.com/support/#
For user out of warranty, contact Blanca_O and DarrenM and send them a PM and ask for the beta.
Good Luck.
- Will do
- Just a heads up also the FW release notes were recently updated ( Last Updated:09/03/2021 | Article ID: 000063818 )
The version looks the same.
https://kb.netgear.com/000063818/RBR750-RBS750-Firmware-Version-4-6-3-7 - Also the fix mentioned DNS fix
Bug Fixes:
Fixes the DNS timeout issue
Fixes the issue where a phantom satellite appears in device list
Various other bug fixes - It is confusing I think I will follow the advice and call tech support for the Beta version
This it what this users did and was given:
Theobuck wrote:
It is confusing I think I will follow the advice and call tech support for the Beta version