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Forum Discussion
Solved
RBR750 No connection/solid magenta
RBR750 dropped connection at 5:00am today with solid magenta ring. Rebooted multiple times to no avail. Hard line connection to modem from laptop is fine. Satellites show they are fine. Firmware...
- Issue persists with CAT6 cabling.
Found a newer CAT5 in a stash of cables & used it after a factory reset of router & all satellites.
Factory reset & adding satellites back in one by one by using the app AND pressing sync on the router PRIOR to sync on the satellite seems to have solved the issue.
CAT5 cabling
Xfinity says signal to modem is strong.
Speedtest directly from modem is:
578 down / 40 up
Xfinity says signal to modem is strong.
Speedtest directly from modem is:
578 down / 40 up
CAT5 only supports connection speeds up to 100Mpbs. I recommend you get a CAT6 STP or UTP lan cable in between the modem and router.
- Fair enough, but still not understanding why it’s worked fine for the last month that I’ve had Xfinity to just have a hard stop now.
Let us know if it continues after getting a CAT6 in place.
- Issue persists with CAT6 cabling.
Found a newer CAT5 in a stash of cables & used it after a factory reset of router & all satellites.
Factory reset & adding satellites back in one by one by using the app AND pressing sync on the router PRIOR to sync on the satellite seems to have solved the issue.