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Brigance's avatar
Brigance
Aspirant
Apr 23, 2022
Solved

RBR750 No connection/solid magenta

RBR750 dropped connection at 5:00am today with solid magenta ring. Rebooted multiple times to no avail. Hard line connection to modem from laptop is fine. Satellites show they are fine. Firmware...
  • Brigance's avatar
    Brigance
    Apr 25, 2022
    Issue persists with CAT6 cabling.

    Found a newer CAT5 in a stash of cables & used it after a factory reset of router & all satellites.

    Factory reset & adding satellites back in one by one by using the app AND pressing sync on the router PRIOR to sync on the satellite seems to have solved the issue.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 23, 2022

Let us know if it continues after getting a CAT6 in place. 

Brigance's avatar
Brigance
Aspirant
Apr 25, 2022
Issue persists with CAT6 cabling.

Found a newer CAT5 in a stash of cables & used it after a factory reset of router & all satellites.

Factory reset & adding satellites back in one by one by using the app AND pressing sync on the router PRIOR to sync on the satellite seems to have solved the issue.