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Forum Discussion
RBR750 No Longer Blocks Devices
My RBR750 system no longer blocks devices that are paused or associated with groups that are paused. When I go to the security settings, the only thing that shows up is Netgear Armor...it doesn't eve...
Armor has nothing to do with blocking devices.
Access controls on the RBRs web page does or if you have Smart Parental Controls enabled, you'll need to manage this thru the Orbi app.
Has a factory reset and setup from scratch been performed since last FW update?
Was this working at all at some point or before or after the FW update to v.31?
I have not done a factory reset...wouldn't that require me to spend hours resetting up all the security configs that I have on it? I have done reboots.
It was working previously, but i have no idea whether or not a FW update caused the issue or not.
Can save off a backup configuration to file, then try the factory reset and then load the back up to save time:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Also be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message