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Forum Discussion
DivineEagle
Aug 22, 2024Aspirant
RBR750 No Longer Blocks Devices
My RBR750 system no longer blocks devices that are paused or associated with groups that are paused. When I go to the security settings, the only thing that shows up is Netgear Armor...it doesn't eve...
CrimpOn
Aug 22, 2024Guru - Experienced User
I can confirm that the RBR750 with the most recent firmware, v7.2.6.31 has Access Control, Block Sites, and Block Services. This system has never enabled Armor or Smart Parental Controls (SPC).
DivineEagle wrote:
I'm very frustrated because Netgear also says they don't support me or my product, but I do have the "Armor" product purchased and enabled...and they still won't give me support. I'm increasingly getting agitated and am thinking of just moving on to someone else.
This article describes how Netgear customers can get assistance with a subscription:
https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service
This is entirely separate from the 90 days of 'complimentary support' that is included with purchase of new product.