NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR750 not connecting to internet (AX4200)
Hello everyone. My Orbi RBR750 updated its FW to 4.6.3.7_2.0.49 automatically yesterday, at which point my download speed (on the Orbi app) dropped from 900mbps to 600, whilst upload stayed at 90...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you power OFF both Modem and RBR for 1 minute, then back ON with the modem first then RBR?
The ONT is Adtran, though I can’t find a model number.
Yes, the ONT and router were both power cycled , for at least a minute and in order.
The connection is now back up again (having given up after the fifth time and left it for a period of time it just started working again of its own accord) but the download speed is still significantly down compared to what it was prior to the FW update.
Yes, the ONT and router were both power cycled , for at least a minute and in order.
The connection is now back up again (having given up after the fifth time and left it for a period of time it just started working again of its own accord) but the download speed is still significantly down compared to what it was prior to the FW update.
Glad its back up and running.
The speed issue will need to be addressed by NG. Just be sure to use an external app like Ooklas installable speed test app for now.
Good Luck.