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Forum Discussion
anticowboyism
Aug 13, 2021Aspirant
RBR750 not connecting to Samsung TV
Having a new issue with my Orbi RBR750 connecting to my Samsung TV. I have tried everything I can think of (besides factory resetting everything) and would love some new ideas!! It appears the Or...
FURRYe38
Aug 13, 2021Guru - Experienced User
Try disabling AX mode on the RBR. Under basic tab/wireless settings.
Set CTS values to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings
Contact the Mfr of this TV for additional help and information regarding there product. Ensure the TVs FW is updated as well.
- anticowboyismAug 14, 2021Aspirant
These settings (disable AX mode, CTS at 2347) slowed down other devices, and did not solve the problem with the TV. It still did not get an IP address. Thanks though.
- FURRYe38Aug 14, 2021Guru - Experienced User
Contact the Mfr of this TV for additional help and information regarding there product.
- art64Aug 15, 2021Initiate
I have the same issue with my Orbi 750 and Samsung Smart TV. Problem started with the firmware upgrade to V4.6.3.7_2.0.49. All other devices (33) in my house work fine, but not the Samsung Smart TV.
I have tried:
1. Samsung TV troubleshooting suggestions, (power cycle, wifi reset, factory reset)
2. Orbi troubleshooting: reboot, factory reset
TV works connected to my iphone 10XR hotspot.
So I took my old Netgear R7900P router and fired up wifi. TV connects fine and works. I ended up putting the R7900P in bridge mode, so as not to have unnecessary interference.
So there is incompatability with the new firmware and the Samsung Smart TV.
I don't want to go through hassle of downgrading Orbi firmware to V3. Is anyone aware of the settings that are triggering this incompatability with Samsung Smart TV?
Thanks.