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Forum Discussion
RBR750 not connecting to Samsung TV
Having a new issue with my Orbi RBR750 connecting to my Samsung TV. I have tried everything I can think of (besides factory resetting everything) and would love some new ideas!! It appears the Or...
I do the tech installs in my friends house and after the firmware update to his RBK753, his Samsung TV also fails to connect to his WiFi. It will connect to the iPhone hotspot if I set one up and to the Xfinity open network that's available but not to the Orbi. Both the Modem (CM1150V) and the Orbi has been power cycled multiple times and still not able to connect to wifi. The IP address that is being assigned by the Orbi is not in line with what every other device at the house is getting. The TV will work fine if it connects to the RBR but once it finds that there is a better connection to the RBS, it jumps to that and the connection gets lost. There has not been a full reset done since they can't do it and I can't make it out there for at least a couple weeks. We were putting the fault on the TV but obviously that's not the case.
Try disabling AX mode on the RBR and set CTS to 2347. Apply changes and reboot everything.
It's up to devices to pick and choose where they connectes too.
Try turning OFF all RBS and check the TV...
RafS wrote:
I do the tech installs in my friends house and after the firmware update to his RBK753, his Samsung TV also fails to connect to his WiFi. It will connect to the iPhone hotspot if I set one up and to the Xfinity open network that's available but not to the Orbi. Both the Modem (CM1150V) and the Orbi has been power cycled multiple times and still not able to connect to wifi. The IP address that is being assigned by the Orbi is not in line with what every other device at the house is getting. The TV will work fine if it connects to the RBR but once it finds that there is a better connection to the RBS, it jumps to that and the connection gets lost. There has not been a full reset done since they can't do it and I can't make it out there for at least a couple weeks. We were putting the fault on the TV but obviously that's not the case.
CTS has been been changed to 2347 when issue started with no change. I will disable AX mode and do the reboot when I finally make it out there. If that fails, I will erase the RBR and start from scratch and hopefully that helps. I just wonder how many people will think that something is wrong with their TV's and go out and spend money they don't have to to replace their TV's, which is something my buddy was planning on doing, thinking the network card in the TV went out?
Let us know how it goes.
NG is aware of problems on v4 FW...
