NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR750 not connecting to websites
Sorry if this has been asked. I've worked through my ISP and the websites themselves. I am currently unable to connect to ifit.com (403 forbidden) error. Disney+ doesn't give a code but says somethin...
Traditional steps in troubleshooting web browsing issues include:
- Trying other devices. i.e. does only one device exhibit this issue, or multiple devices?
- Clearing cache on web browsers and trying multiple web browsers.
- Asking if Armor or Smart Parental Controls (SPC) are enabled on the router.
- Detailing which web sites do not open. (Every web site? A specific list of web sites?)
- Changing DNS servers. The router allows users the choice to use DNS servers suggested by the Internet Service Provider (ISP) or to specify the DNS servers. I have my router set to use 1.1.1.1 (Cloudflare) and 8.8.8.8 (Google).
also, are you using IPv6?
If so, make sure to try changing the ipv6 DNS server as well.