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testuserguy's avatar
Dec 02, 2020
Solved

RBR750 provides only 2.4ghz to my Galaxy S10 when in the bedroom

I have a bit of a different reasoning for wanting to split SSIDs. It appears as though my bedroom as somehow become a spot that will only allow devices to connect on 2.4ghz (specifically, my Galaxy S10 and my iPhone 11). My router is only down the hall (~30ft or more) and the satellite in the attic is, at a diagonal, probably around the same distance or more. Somehow, my bedroom has become the Bermuda Triangle of 2.4ghz hell. I never had an issue with receiving 5ghz everywhere in my house with my previous router. Any suggestions here? I've tried turning down the 2.4ghz signal to 25%, but no such luck there. I do need to leave 2.4ghz on for my numerous IoT devices, but at least they play nicely with the singular SSID. Any suggestions, gents?

33 Replies

  • What Firmware version is currently loaded?

     

    Try moving the RBS closer to the bed room. Attic would not be a recommended place for the RBS. 

     

     

    • testuserguy's avatar
      testuserguy
      Guide
      V3.2.16.6_1.4.4

      This is not a traditional attic, it is a half floor, HVAC, etc. No interference up there that would be any different than any other floor of the house. So, ignore the term attic and consider it to be a third floor. Unfortunately, I cannot move the satellite much further or closer given the setup. Both of the phones always connect to the router, which is just down the hall. I tried changing the channels as well, but not much luck. Tomorrow, I am going to double-check and see if I had the same issue or not with my old Netgear 5ghz router.
      • FURRYe38's avatar
        FURRYe38
        Guru

        So do the phones connect to 5Ghz when near the RBS or RBR? 

         

        Possible the signal in this area is not good for 5Ghz thus the phones are picking 2.4Ghz. It's up to the phones to pick and choose which signal they connect to. 

         

        You can't put the RBS in the bed room or near the bed room?