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RBR750 provides only 2.4ghz to my Galaxy S10 when in the bedroom
I have a bit of a different reasoning for wanting to split SSIDs. It appears as though my bedroom as somehow become a spot that will only allow devices to connect on 2.4ghz (specifically, my Galaxy S1...
Just following up with my resolution post, located in the larger thread: https://community.netgear.com/t5/Orbi/How-to-set-a-separate-SSID-for-the-5-GHz-network-on-your-Orbi/m-p/2017919/highlight/true#M108316
This post is number 779 in that thread.
So do the phones connect to 5Ghz when near the RBS or RBR?
Possible the signal in this area is not good for 5Ghz thus the phones are picking 2.4Ghz. It's up to the phones to pick and choose which signal they connect to.
You can't put the RBS in the bed room or near the bed room?
Yes, they connect just fine to the 5ghz as I even approach the bedroom door. I didn't have this problem at all with my old Netgear Nighthawk with 5ghz where it was in the same position. And no, the point of the RBS on the floor above is for coverage up there. I'm not sure why my old NG AP can cover this whereas the Orbi cannot? That's odd.
Only possible other idea is that the RBR or RBS is faulty.
A temp test would be to test the RBS near the bedroom or in the bed room.
IF you had the system for a short period, you might check into getting another one to see.
What's even more peculiar is that I have a device in the basement that bypasses the first floor RBS and connects directly to the RBR over 5ghz with no issues. I am so confused...
Do you have any IoT light fiture devices by chance?
Seems like something is going on with the RBS maybe. I would move the RBS from its location and place in the bed room.
Then turn down the Power output on the RBR from 100% to 25%. Then switch off the wireless radios on your devices for 5 seconds then back ON. Then test while your closer to the RBS in the bed room.
Let us know the results of this...