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Forum Discussion
RBR750 Router - stopped working
Hi, the router front light is staying on. Says it is online on app and can do speed test however is not working when attempt to load online content. It appears to have full strength when wifi is selec...
Hi,
Thanks.
The LED bar is white.
I do not have the facility to connect with a wired pc
We have 21 satellite and it has not been an issue.
We did the power off process and it was not resolved.
I attempted to update the firmware before posting this on the forum the other day and it said to try again later as could not be done.
The Orbi app no longer opens as says 'we can't find your Orbi'
Hard reset and new set up has been done
Anything else we can try?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
Might as a friend or neighbor for help with a wired PC or wired laptop to help you on this.