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Forum Discussion
rbr750 router can be accessed via phone but not pc
My RBR750 can be accessed via my phone with no issues. However, when I try to access it via my pc, my userid (my email address) and password (exactly the same used on my phone) are rejected. When I try a password reset, this is rejected due to challeng questions (which is strange since these are obvious). Any idea what's going on? Thanks
2 Replies
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
You don't use email address for the log in. just 'admin' and password logging into the RBR web page.
scott_m_smith10 wrote:My RBR750 can be accessed via my phone with no issues. However, when I try to access it via my pc, my userid (my email address) and password (exactly the same used on my phone) are rejected. When I try a password reset, this is rejected due to challeng questions (which is strange since these are obvious). Any idea what's going on? Thanks
