NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R0ck3tman
Jun 11, 2021Aspirant
RBR750 router restarting randomly
I have the RBK753 with the RBR750 and two satellites. All seems to be working well except for reboots of the router that seem to happen randomly. I'll be working on something and all of a sudden my i...
R0ck3tman
Jun 15, 2021Aspirant
Thanks for the reply. The modem is my own and is a Netgear CM700. It seems to be ok when this happens as I can log in to it just fine. The home is 4900 square feet. I have the Router and one satellite on the main floor the satellite is about 30 ft from the router. But, as I stated, it doesn't seem to be the satellite disconnecting but the router is rebooting. I was hoping to get some guidance on how to get more logs from the router to determine why it is rebooting.
FURRYe38
Jun 15, 2021Guru - Experienced User
If you turn OFF the RBS, does the RBR still exhibit this problem?
Has a full factory reset and setup from scratch of the RBR and RBS and power OFF of the ISP modem been performed since last FW update?
What kind of cable are you using between the RBR and ISP modem? CAT6 is recommended.
Any Wifi Neighbors near by? If so, how many?
- R0ck3tmanJun 15, 2021Aspirant
I haven't tried disconnecting the Satellite and seeing if it exhibits the problem. I'm not sure when the last firmware update was and I haven't done a full factory reset because of the hassle of logging everything back into the wifi. The cable is a cat 6 cable. and there are a couple of neighbors but not many. But, I don't think the cable, neighbors, or turning off the satellite are going to be causes of the router rebooting randomly.
- FURRYe38Jun 16, 2021Guru - Experienced User
Try a factory reset and setup from scratch?
How was the system updated? Auto updated itself or did you apply the update thru the RBRs web page?
- jhmoser15Jun 17, 2021Guide
I have the same issue, started after I upgraded to the latest firmware. My setup is and RBR850 and 2 RBS850s. Any updates?
- FURRYe38Jun 29, 2021Guru - Experienced User
Any progress on this?
R0ck3tman wrote:I haven't tried disconnecting the Satellite and seeing if it exhibits the problem. I'm not sure when the last firmware update was and I haven't done a full factory reset because of the hassle of logging everything back into the wifi. The cable is a cat 6 cable. and there are a couple of neighbors but not many. But, I don't think the cable, neighbors, or turning off the satellite are going to be causes of the router rebooting randomly.
- R0ck3tmanJun 29, 2021Aspirant
No progress yet. I tried downgrading to 3.2.17 but it auto upgraded back to 3.2.18. Can't find a way to turn off the auto upgrade. It is still happening several times a day.