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Forum Discussion
iZGuasZfIKAY
Oct 28, 2022Aspirant
RBR750 satelitte issues
I have one satellite that has no devices showing on it. The orbi app shows it is connected and if sync button is pressed the light turns blue as suggested. The satellite is very close to a couple of ...
FURRYe38
Oct 28, 2022Guru - Experienced User
Its up to devices to pick and choose where they connect too.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- iZGuasZfIKAYOct 28, 2022Aspirant
3,000 sq ft. router in Basement Sat #1 in kitchen Sat 2 (not picking up devices) at end of house 50 feet from Sat 1
- FURRYe38Oct 28, 2022Guru - Experienced User
For that size of home, you really only need 1 RBS.
If you have two, try turning down the power on the RBR from 100% to 50% and see if this helps steer some devices to other RBS: Under Advanced Tab/Advanced Settings/Wireless Settings