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Forum Discussion
RBR750 Satellite connected to router but won't connect to devices
Hi all, I have the RBR750 which is on firmware v4.6.8.2 and also have a satellite. I've been having spotty connection in parts of my house so was hunting around to figure out why. It looks like...
Thank you for getting back to me. To answer a couple of your questions.
- Home is approximately 4,000 sq ft
- I'm in a dense suburban area so yes there are a lot of nearby neighbors with wifi
- The router is in the basement and satellite is probably 25ft across the house and up one floor
- I honestly don't know what firmware the satellite is on, that shows blank on the app and don't know how to tell or change the channels.
JGlotz wrote:
Thank you for getting back to me. To answer a couple of your questions.
- Home is approximately 4,000 sq ft
For this size of home you may only need one RBS deployed. Having too much wifi signals in the home can cause problems.
I would turn OFF one RBS and see how things work.
- I'm in a dense suburban area so yes there are a lot of nearby neighbors with wifi
What channels are you using? You can see this on the RBRs web page in a web browser.
- The router is in the basement and satellite is probably 25ft across the house and up one floor
Two issues here:
1. Basements is not recommended location for the RBR. Concrete and steel can cause wifi problems.
2. 25 feet is too close between the RBS and RBR. 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
- I honestly don't know what firmware the satellite is on, that shows blank on the app and don't know how to tell or change the channels.
Can you access the RBS web page using it's IP address in a web browser?
Can change channels and such using the RBRs web page in a web browser.