NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joost2104
Jan 31, 2024Aspirant
RBR750 satellites disconnecting
Hi, I see more reported issues with disconnecting satellites in the community, but I have not been able to find the solution yet. Since a couple of months my satellites randomly disconnect fr...
FURRYe38
Feb 01, 2024Guru - Experienced User
What browser are you using? Is this seen with MS Edge, FireFox or Opera browsers?
"Distance between RBR and RBS1 = ~15 feet and RBS1 to RBS 2 also ~15 feet" This is TOO close to each to other. 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
What is the size of your home? Sq Ft?
Joost2104
Feb 01, 2024Aspirant
Hi,
I use Google Chrome, and I observe the same in Edge and on the Orbi app (iPhone). Total size of the home is ~1900 sqft split over three floors.
I see the satellites connecting serially, so RBS1 to the RBR and RBS2 to RBS1. Are you suggsting that I decommission one RBS?
Best Joost.
- FURRYe38Feb 01, 2024Guru - Experienced User
For that size of home, even with 3 floors, the RBR and just one RBS would be needed. 30 feet distance in between the RBR and one RBS to start.