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Forum Discussion
RBR750 satellites not pairing
I had this problem after switching my Orbi RBR750 to AP mode, it was like a factory reset so many things had to be reset including reconnecting the two satellites. I tried about 10 times to get them...
What Firmware version is currently loaded?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
What Firmware version is currently loaded? V4.6.14.3, says it's the latest currently
How many RBS are deployed? 2
What is the size of your home? Sq Ft? 1500sf. 1100sf footprint, two story on one side.
What is the distance between the router and satellite(s)? 45 feet to one, 75 feet to the second, through the center of the house (some walls). Moved them 5 feet apart, same problem.
I tried triggering the pairing through the web interface (and the button on the satellites), through the app, and by pressing the buttons directly on the back of the router and satellites. They all flash white for a couple minutes, the router goes dark, the satellites continue flashing white for another minute or so, then the satellites turn magenta.
Finally after looking at these threads about firmware, I was looking for updates or to downgrade the firmware or something, but pulling up the firmware page it scanned for devices. I did that during a sync attempt, I had pushed the button first the router and just one satellite, and it detected the firmware (current) and came up blue (connected). I repeated the process for the other satellite and voila! All connected.
I set these up 2+ years ago in router mode (default). I was switching it to AP mode to eliminate the Orbi as a router/DNS server, and after a couple days so far I have to say it's been great.
Ok, I recommend manually downloading FW files and then after unpacking the .zip files, update each of the RBS first, then the RBR lastly in that order. RBS needs to be updated before the RBR.
For best FW update stability, I recommend bringing the RBS to near or in same room as RBR, and update the RBS using there web pages.
For the size of home, the RBR and just one RBS is needed. If you have two RBS deployed, I'd turn down the power on the RBR from 100% to 50%, maybe even 25%. Under Advanced Tab/Advanced Settings/Wireless Settings
FYI, there is newer FW available:
Manual FW update process linked in link above.