Forum Discussion

Aspirant

Jun 12, 2022

RBR750 slow wireless when connected to router - satellites fast

I have the following strange situation with my Netgear RBK750 mesh system: I have FiOS (1 Gbps down/1 Gbps down) and have an RBR750 with two satellites. I have the Orbi system running in AP m...

Mikey94025

Hero

Jun 13, 2022

mnicols74 wrote:
If I plug a device into the Orbi router, I get full 1 Gb internet speed up and down.
If I connect wireless to the Orbi router, just a few feet away, I only get 90 mbps up and down.
I have connected the Orbi satellites - when I connect my devices to the satellites via the Orbi wireless SSID I get excellent speeds such as 450 mbps up and down.

OK, so there is something problematic with your device's wireless connection to the Orbi router, but not the Orbi satellite. Very strange. Please give us more detail on how you are running this test:

What is the device that you're testing with, e.g., an iPhone? Is this connected by 5Ghz or 2.4Ghz?
How are you measuring the speed, e.g., the speedtest phone app?
Have you tried with a second device and are the results the same?
Have you tried changing the wireless channel to see if it affects the results (don't use Auto)?
How is your wireless security configured, e.g., WPA2-PSK?
What wireless settings have you changed from the Orbi defaults, e.g., WMM / Enable 20/40 MHz Coexistence / CTS/RTS Threshold / Preamble Mode

mnicols74

Aspirant

Jun 13, 2022

Mikey94025,

Thanks for taking the time to take a look...answers below in italics.

What is the device that you're testing with, e.g., an iPhone? Is this connected by 5Ghz or 2.4Ghz?

Have tested with multiple iphones on 5 ghz and multiple Windows laptops running Win 10 and Win 11.

How are you measuring the speed, e.g., the speedtest phone app?

Ookla speedtest on the smartphones and laptop. Have also tested using other bandwidth test applications as well.

Have you tried with a second device and are the results the same?

Results are the same with the different iphones and windows laptops.

Have you tried changing the wireless channel to see if it affects the results (don't use Auto)?

I have - still remains the same.

How is your wireless security configured, e.g., WPA2-PSK?

Yes. WPA2-PSK.

What wireless settings have you changed from the Orbi defaults, e.g., WMM / Enable 20/40 MHz Coexistence / CTS/RTS Threshold / Preamble Mode

Initially I did not change any defaults. I compared everything to another Orbi Setup (RBR50) at my brother's home which doesn't have the problem and the only different was CTS/RTS. With the setup having the issue it was 64, at the other location it was 2347 so I switched it to that but no difference.