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Forum Discussion
RBR750 Trying to create two SSIDs - segmenting the 2G from the 5G
I'm reason for attempting to segement the two signals is I'm attenpting to connect to a Amazon Blink Synch module. There seems to be a problem with the synch module when the SSID is dual signal, 2.4 ...
The blink module setup instructions are similar to most Internet of things (IoT) devices.
https://support.blinkforhome.com/en_US/xt2-and-xt/how-to-set-up-blink
When powered up and 'blinking blue', the module creates a very simple WiFi access point with an SSID of "BLINK0####".
Section II, Step 6, says to "Join" this WiFi. Does this step work?
Step 7 is where the Sync module will display a list of 2.4G WiFi access points. The Orbi broadcasts a 2.4G WiFi signal which the sync module should be able to recognize. (It does not matter that the Orbi also creates a 5G WiFi signal because the Blink module has no 5G WiFi radio and cannot detect anything on the 5G frequency.) Does the Orbi WiFi SSID appear?
If the Orbi WiFi does not appear, I would try moving the sync module into the same room with the Orbi router and try there.
Thanks for the reply. Followed the instructions and yes the SSID is visable. At the blue blinking light of the Blink Synch module, my phone connects to its SSID, then attempts to connect to the Blink Servers. After a few seconds the red light illuminates on the Synch module and failure message appears on my phone. I've done this numberous times mostly sitting not more than a few feet from the AP.
I did get it synch with the servers once by using another phone as a hot spot in hopes that once it got its firmware update that it may corect things.
Wiresharked the tranmissions and I can see the DHCP request from the Blink module is satisified with an IP followed by an ARP to the gateway address and nothing after that. I can ping the gateway while on the same network so that's not the issue. I've read and heard from other network professionals that some of the devices have difficulty with dual band APs and even the Blink KB suggest turning off the 5G on the AP. Unfortantly the Orbi RBR750 doesn't provide the flexibility to disable, segment or create additional SSIDs.
I have been kind of happy with the Orbi but my old AP, a Meraki, offered much more flexibility.
If your looking for that ability, you might check out Orbi Pro SXK systems. Orbi Home systems have never supported those features.
How bizarre. I must not be reading the instructions correctly.
Step 6: Connect to BLINK-####. This works?
Step 7: Select WiFi network. This works?
Step 8. Enter WiFi password. This works?
Step 9: Add Sync Module. Tap "Done" and this is where it fails?
Does the Orbi Attached Devices show the Blink sync module as connected with an IP address?
By any chance could this Orbi be set to "not allow new devices to connect" (Security menu under Access Control)?
Access control is grey out on the Orbi. The Orbi is in AP mode not Router Mode, access control is turned off. The Orbi is wired to an Arrius Cable Modem.
I never do see the MAC of the Blink in the Orbi connection table but the transaction happens fast for the GUI to update.
Is there a log file for attempts or any reporting like that in the Orbi?
Thanks for the ideas and questions.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
