RBR750 Trying to create two SSIDs - segmenting the 2G from the 5G

Thanks for the reply. Followed the instructions and yes the SSID is visable. At the blue blinking light of the Blink Synch module, my phone connects to its SSID, then attempts to connect to the Blink Servers. After a few seconds the red light illuminates on the Synch module and failure message appears on my phone. I've done this numberous times mostly sitting not more than a few feet from the AP. 

I did get it synch with the servers once by using another phone as a hot spot in hopes that once it got its firmware update that it may corect things. 

Wiresharked the tranmissions and I can see the DHCP request from the Blink module is satisified with an IP followed by an ARP to the gateway address and nothing after that. I can ping the gateway while on the same network so that's not the issue. I've read and heard from other network professionals that some of the devices have difficulty with dual band APs and even the Blink KB suggest turning off the 5G on the AP. Unfortantly the Orbi RBR750 doesn't provide the flexibility to disable, segment or create additional SSIDs.

I have been kind of happy with the Orbi but my old AP, a Meraki, offered much more flexibility.