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RBR750 unable to be set up with NBN fibre to the premises
Hi I previously had this working fine with fibre to the node but have changed my provider and I now have fibre to premises as opposed to fibre to the node as I had previously. I have deleted and re...
stevie1037 wrote:
It is the V7.2.6.31 which some people have had trouble with 😞
Yes, v.31 hasn't been good for most users.
Should I install a previous version?
Might downgrade the system back to v.21 FW, RBS first, RBR lastly, then factory reset and setup from scratch. Disable the AutoUpdate feature on the RBR to prevent the system from re-updating to v.31. Then setup the system for your configuration and then save off a backup configuration to file for safe keeping.
Also I wonder if you can do a factory reset of the Orbi ?
Can try that as well.
It seems to continue to send the old provider's signal even though it is not connected to it?
The wall unit is a box provided by the National Broadcasting Network here in Oz , they run the fibre network.
It is coonected with a good cable
Might try a 1Gb non managed LAN switch in between the Fiber ONT/Converter unit and the RBR. Something like a GS105 or GS305. Don't connect anything else to this switch.
Try setting up the RBR using a ethernet connected PC and web browser.
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A is recommended.
It is the V7.2.6.31 which some people have had trouble with 😞
Should I install a previous version?
Also I wonder if you can do a factory reset of the Orbi ?
It seems to continue to send the old provider's signal even though it is not connected to it?
The wall unit is a box provided by the National Broadcasting Network here in Oz , they run the fibre network.
It is coonected with a good cable
stevie1037 wrote:
It is the V7.2.6.31 which some people have had trouble with 😞
Yes, v.31 hasn't been good for most users.
Should I install a previous version?
Might downgrade the system back to v.21 FW, RBS first, RBR lastly, then factory reset and setup from scratch. Disable the AutoUpdate feature on the RBR to prevent the system from re-updating to v.31. Then setup the system for your configuration and then save off a backup configuration to file for safe keeping.
Also I wonder if you can do a factory reset of the Orbi ?
Can try that as well.
It seems to continue to send the old provider's signal even though it is not connected to it?
The wall unit is a box provided by the National Broadcasting Network here in Oz , they run the fibre network.
It is coonected with a good cable
Might try a 1Gb non managed LAN switch in between the Fiber ONT/Converter unit and the RBR. Something like a GS105 or GS305. Don't connect anything else to this switch.
OK I finally got it working by resetting the Orbi. It seems the previous providerdetails was conflicting with the setup process . Thanks for your help
Good to hear. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡