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vkr24's avatar
vkr24
Aspirant
Jun 22, 2022
Solved

RBR750 Unable to Connect to Cable Modem

My RBR750 WiFi mesh network with one satellite was working well until last night. This morning the router was not able to connect to the cable modem. I have checked the cable modem and the modem is w...
  • vkr24's avatar
    vkr24
    Jun 23, 2022

    Solved. It reading other messages in the post. To debug the set-up I had a computer connected to my cable modem. ISP provides only one public IP address as mentioned in a previous post. Thus the router was not connecting to cable modem. 

     

    This still does not explain sudden drop of internet connection to cable modem. 

CrimpOn's avatar
CrimpOn
Guru
Jun 22, 2022

The most common advice is to "turn it ALL off and restart."

i.e.

  • power off satellite, router, and modem.
  • power on modem and wait for lights to stabilize
  • power on router and wait 3 minutes
  • power on satellite

 

  • vkr24's avatar
    vkr24
    Aspirant
    Jun 22, 2022

    Tried this already. Wondering if a firmware downgrade is needed.