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Forum Discussion
vkr24
Jun 22, 2022Aspirant
RBR750 Unable to Connect to Cable Modem
My RBR750 WiFi mesh network with one satellite was working well until last night. This morning the router was not able to connect to the cable modem. I have checked the cable modem and the modem is w...
- Jun 23, 2022
Solved. It reading other messages in the post. To debug the set-up I had a computer connected to my cable modem. ISP provides only one public IP address as mentioned in a previous post. Thus the router was not connecting to cable modem.
This still does not explain sudden drop of internet connection to cable modem.
FURRYe38
Jun 22, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- vkr24Jun 22, 2022Aspirant
Don't know firmware number.
Modem is netgear CM2000. Xfinity is service provider.
Have an alternate TPLink router working (to post to this forum).