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Forum Discussion
neknek
Jul 02, 2022Star
RBR750 updated to new firmware, RBS750 not auto-updating. Unable to manually log into satellites.
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails...
FURRYe38
Jul 02, 2022Guru - Experienced User
Might need to downgrade the RBR back to v.2 first, then see if you can update the RBS then.
Be sure to remember to udpate the RBS first BEFORE updating the RBR.
neknek wrote:
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails. I have tried to change the RBR750 password through the web page but it refuses, telling me my admin password is wrong. I can't force a reset of the password using my security questions either. Any device on my network is able to log into the admin page without a password, even after 'logging out'. So, how is one supposed to force a password reset on the system and get the satellites to respond to that new password. PLEASE don't tell me that a full factory reset of the entire system is the right choice, as that is simply asinine and should not be Netgear's answer to everything.
At least I bought this system from Costco so can just get my money back and go buy a real system somewhere else. Getting so exhausted with Netgear.
- neknekJul 08, 2022Star
Can anyone provide a link to the FIXED V4.6.8.2 firmware for the RBR750? I don't want to start this shambles all over again when I try to downgrade the router unit.
- FURRYe38Jul 08, 2022Guru - Experienced User
- neknekJul 08, 2022Star
Isn't that the one that caused all the trouble? The one that "Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security."?
If I install that, and the RBS750s are still at the remotely-pushed beta fix (i.e. higher firmware), will everything update further on their own? This is my last gasp to try to fix the Orbi issues before it goes back to Costco and I find a new manufacturer.