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Forum Discussion
RBR750 updated to new firmware, RBS750 not auto-updating. Unable to manually log into satellites.
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails...
Might need to downgrade the RBR back to v.2 first, then see if you can update the RBS then.
Be sure to remember to udpate the RBS first BEFORE updating the RBR.
neknek wrote:
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails. I have tried to change the RBR750 password through the web page but it refuses, telling me my admin password is wrong. I can't force a reset of the password using my security questions either. Any device on my network is able to log into the admin page without a password, even after 'logging out'. So, how is one supposed to force a password reset on the system and get the satellites to respond to that new password. PLEASE don't tell me that a full factory reset of the entire system is the right choice, as that is simply asinine and should not be Netgear's answer to everything.
At least I bought this system from Costco so can just get my money back and go buy a real system somewhere else. Getting so exhausted with Netgear.
Can anyone provide a link to the FIXED V4.6.8.2 firmware for the RBR750? I don't want to start this shambles all over again when I try to downgrade the router unit.
Isn't that the one that caused all the trouble? The one that "Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security."?
If I install that, and the RBS750s are still at the remotely-pushed beta fix (i.e. higher firmware), will everything update further on their own? This is my last gasp to try to fix the Orbi issues before it goes back to Costco and I find a new manufacturer.
NO. v.2 was not the problem. Was the Auto Update system.
Remote Management is not longer supported on the RBRs web page. All that is being taking over by the Orbi app that has remote access. Web page UI remote management has gone away we believe for security reasons.
NG has begun turning off Auto Updates for now. So any FW updates may not be seen or auto updated by the system. FW updates can be manually applied. Again, Update the RBS FIRST then the RBR lastly.
Review the FW post notes for additional information regarding this.