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Forum Discussion
neknek
Jul 02, 2022Star
RBR750 updated to new firmware, RBS750 not auto-updating. Unable to manually log into satellites.
Hey all, my RBR750 updated to V4.6.8.5_2.1.9 but the satellites are still at V4.6.8.2 and refuse to update on their own. I can't log into them to do a manual update as the admin/password combo fails...
FURRYe38
Jul 08, 2022Guru - Experienced User
neknek
Jul 08, 2022Star
Isn't that the one that caused all the trouble? The one that "Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security."?
If I install that, and the RBS750s are still at the remotely-pushed beta fix (i.e. higher firmware), will everything update further on their own? This is my last gasp to try to fix the Orbi issues before it goes back to Costco and I find a new manufacturer.
- FURRYe38Jul 08, 2022Guru - Experienced User
NO. v.2 was not the problem. Was the Auto Update system.
Remote Management is not longer supported on the RBRs web page. All that is being taking over by the Orbi app that has remote access. Web page UI remote management has gone away we believe for security reasons.
NG has begun turning off Auto Updates for now. So any FW updates may not be seen or auto updated by the system. FW updates can be manually applied. Again, Update the RBS FIRST then the RBR lastly.
Review the FW post notes for additional information regarding this.
- neknekJul 08, 2022Star
Remote Management is going away? Oh no. The Orbi app has never worked for me with any kind of regularity. Just checked this morning and it can't connect. The app is garbage.
- FURRYe38Jul 08, 2022Guru - Experienced User
Be sure local network is enabled for the app if this is a Apple device and WiFi Private IP address is disabled.
neknek wrote:
Remote Management is going away? Oh no. The Orbi app has never worked for me with any kind of regularity. Just checked this morning and it can't connect. The app is garbage.
- neknekJul 08, 2022Star
Also I can't manually update the RBS750 as it won't accept ANY password that I have.
- FURRYe38Jul 08, 2022Guru - Experienced User
You'll need to factory reset the RBR and RBS and setup from scratch. Get the RBR set up again. Then wirelessly re-sync the RBS one at a time to the RBR. Then RBS web pages should be fully accessible.
neknek wrote:
Also I can't manually update the RBS750 as it won't accept ANY password that I have.