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Forum Discussion
Justini
Sep 11, 2022Guide
RBR750 (V4.6.9.11_2.3.5) vs Telenor IPTV
Ever since most recent firmware, my Telenor IPTV cuts out for a couple of seconds, every 10 minutes. Any known workaround? Anyone else in Norway experience the same? IGMP proxy is disabled.
FURRYe38
Sep 11, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
- JustiniSep 11, 2022Guide
Orbi router is not connected to any ISP-provided hardware. Connected directly to Ethernet cable which goes to media converter then fibre.
I have not tried a factory reset after the latest firmware, so will try that.
Thanks for the suggestions.
- FURRYe38Sep 11, 2022Guru - Experienced User
What is the brand and model of the media converter? I would power OFF this converter and the Fiber box as well for 1 minute then back ON. Walk thru the setup wizard after you reset the RBR.
- ekhalilSep 11, 2022MasterI think this issue is similar to this one: https://community.netgear.com/t5/Orbi/Orbi-AC3000-RBR50-and-IPTV-via-Telenor/td-p/1694668