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Forum Discussion
RBR750 very slow WiFi on just one laptop
I recently fired Spectrum and hired ATT fiber. I struggled getting Orbi reset but seem to have everything worked out with Orbi router and satelite. But, I have just one device that won't connect corr...
My first step would be to test her laptop on a different WiFi network.
We can do that tomorrow at church.
Identical laptops may not actually be identical. There could be a loose wire in the antenna housing. Something wrong with the software. etc. etc. That is why verifying that it performs correctly in a different environment is essential. If the "problem" is the laptop, investigating the WiFi system cannot solve it. On the other hand, if the laptop works correctly on other WiFi systems, then (as Sherlock would say) "The Games Afoot!"
Thank you for your help so far! The WiFi is not connecting at our church either. I called Dell tech support and ran a diagnostic. The tech tells me "no problems found" tells us it is not a hardware issue but a software issue. (My wife did drop her laptop such that it made a slight kink in the base.)
To go any further Dell wants ninety-nine of my hard earned dollars. Can you take me further from here? Should I perform a factory reset maybe? (At this point it seems to have stopped connecting to Wi-Fi at all.)