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Solved
RBR750 WIFI Issue on IOS devices
Hi, I have the Orbi AX4200/RBR753, and seeking for help on how to resolve the wifi issue on IOS devices. Setup: 1 * router/RBR750 in Basement on the left side of the house 1 * satellite/RBS750...
Thanks, I thought about moving AP2 to somewhere else.....but but but, when I am moving around while the iperf testing is still running, i do see that I am always conneted to the closest AP by verifying on the router page, and I can tell that speed is going down when I am moving away, and coming back to full when i am at another AP.
Look, IF the issue is it does not roam to another AP, I get it, 2 AP are too close. but I cam roam fine from AP to AP... the issue is it stuck on connectivity when I am at AP2..... and and and, does not happen all the time, i tried again last night and the night before, man, I did not have issues, aka cannot reproduce.....
my full time job is NETWORK ENGINEER, but on enterprise products, not on consumer equipments like this....LOL, I dont have the backend access to find out the root cause.....
Let's start by investigating one problem at a time. Of what you report, this is the most surprising because your iPhone should/needs to be able to reach (ping) your Orbi router.
First, with the recent iOS versions you must grant each iPhone app access to local network devices. Have you done that for each app that is trying to talk to other home devices? In Settings, the app must have released a new version that requests "Local Network" permissions and you have to turn it on. Search for "orbi" in Settings, notice that the Orbi app has this Local Network setting.
Second, let's verify that your iPhone has an IP address in the same range as what your Orbi is vending. Go to orbilogin.com / Advanced tab, what is the Router Information IP Address (e.g., 192.168.1.1)? In your iPhone, go to Wi-Fi / click on the (i) for your network, what is IP Address (e.g., 192.168.1.50)? The two IP addresses should only different in the last number,
Third, how are you checking ping? I downloaded one of the free Ping apps from the app store (Ping v2.2.1 from Test host reachability), granted it Local Network access, typed in 192.168.1.1. It failed with "Sendto: No route to host" until I granted Local Network access.
So to answer your question, the iphone are already working in the basement all the time, aka can access stuff on the LAN. just that someday, it roam to floor 2 lose the connectivity, and someday it works well roam to floor 2. IOS are all using the lastest IOS version. aka IOS 15.1