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Forum Discussion
RBR750 wifi not supplying internet to devices connected to it. Odd Problem
RBR750 Firmware V4.6.8.2_2.1.9 2 Satellites RBS750 I just factory reset last night and that did not fix any issues Ok this is frustrating the heck out of me. This has been happening for the...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
What all devices do you have connected to the Orbi system?
Also you might try updating FW as well:
modem e31n2v1 Hitron tech inc doc515 3.1 emta
Home is 2500sf
both of the satellites are more than 30ft away.
devices connected are multiple laptops, PCs, ring, multiple roku, smart TVs, Nintendo switch, apple phones , and wireless printers. i might have missed something but really your average home devices.
This mesh system has been running rock solid for a few years now in exact placement of where its sitting.
I will try the firmware when i checked for new firmware i did not go looking for a manual option.
For that size of home, you really only need the RBR and 1 RBS.
I would turn OFF one RBS and see what happens. Or turn down the power on the RBR from 100% to 25%.
Manual option is mentioned in the post.
nickbeamon wrote:
I will try the firmware when i checked for new firmware i did not go looking for a manual option.
The link provided by FURRYe38 is to the firmware download page of the latest version. This firmware appeared within the last week, and the Orbi software does not detect it as being available yet. After downloading the installation files from that web page and 'unzipping' them to extract the actual firmware files, navigate to the Firmware Update, Manual Update tab and follow the directions to load firmware, starting with the satellites first.
I don't know if updating firmware will solve whatever is wrong, but it certainly should not hurt and one of the first things people suggest when customers have issues is to update firmware.
