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Forum Discussion
RBR750 wifi not supplying internet to devices connected to it. Odd Problem
RBR750 Firmware V4.6.8.2_2.1.9 2 Satellites RBS750 I just factory reset last night and that did not fix any issues Ok this is frustrating the heck out of me. This has been happening for the...
nickbeamon wrote:
I have directly plugged into the cable modem and it is working during all of this.
This is not (literally) correct, is it? i.e. the Hitron modem has only one ethernet jack which can be connected either to the Orbi router or to a computer, but not both at the same time.
nickbeamon wrote:
dhcp scope is starting ip is .2 to .254 so should have no issues with the dhcp scope.
Do any devices have IP addresses assigned to them on the LAN Setup page?
When this happens again, would it be convenient to perform a brief experiment?
There is a difference between having "no internet" and not being able to resolve Domain Names into IP addresses.
- Open a command prompt.
- Type the command ping ford.com
(Does it report a sequence of four connections?) - If the ping fails, type the command ping 19.12.113.37
(if this works, then there definitely IS "internet" and the problem is something is wrong with DNS resolution.)
(If this also fails, that would support there being "no internet".)
No to test the modem I unplugged from the Orbi and plugged into a laptop during one of outages to test and modem was good.
I have not checked to see if it’s a dns issue because of that.
Nothing is static on my network.
I have not checked to see if it’s a dns issue because of that.
Nothing is static on my network.
- I just updated the firmware manually and am still experiencing the same issues.
I have tried unplugging one satellite also with no changes to it not working. The other odd thing is it is assigning my pc an up address but I can’t ping the router(default gateway) my main pc is directly plugged into one of the satellites.
This is a head scratcher, I’m replying on my iPhone that’s not on network at the moment because my main pc is offline, but my kids watching Moana on the Roku in the room I’m in with bo issueslooks like a nail in the coffin on this one. I registered the equipment on 5-25-
2021 so i lost all the warranty on 8-25-2022
For that size of home, you really only need the RBR and 1 RBS.
I would turn OFF one RBS and see what happens. Or turn down the power on the RBR from 100% to 25%.
Have you updated FW yet?
