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Forum Discussion
RBR750 wifi not supplying internet to devices connected to it. Odd Problem
RBR750 Firmware V4.6.8.2_2.1.9 2 Satellites RBS750 I just factory reset last night and that did not fix any issues Ok this is frustrating the heck out of me. This has been happening for the...
For that size of home, you really only need the RBR and 1 RBS.
I would turn OFF one RBS and see what happens. Or turn down the power on the RBR from 100% to 25%.
Have you updated FW yet?
I have tried running a full day on just the RBR and 1 RBS still have same issues with wireless devices with no internet
Setting the power range down still had same problems
Firmware has been upgraded with same issues after.
Possible you may have a faulty Orbi system. I would contacf NG support and ask about another Orbi system as a RMA to see if another system solves this problem:
https://my.netgear.com/support/contact.aspx
If another system does same thing, I would look at the ISP services and try replacing the ISP modem.
well I would contact support but when putting in the S/N this is what i get from their website
Standard Product Warranty
Hardware-Expired On 2022-05-25
Chat Support-Expired On 2021-08-23
Phone Support-Expired On 2021-08-23
Email Support-Expired On 2021-08-23
Power Supply-Expired On 2022-05-25
Accessories-Expired On 2022-05-25
Does the RBR do same thing with ALL RBS turned OFF?
I would try the system at a different location, say friend, family or neighbors if you can. See if the problem follows.
Try a different modem.
"If another system does same thing, I would look at the ISP services and try replacing the ISP modem."
With the issues that have been coming up.
- Devices wireless connected to the RBSs losing internet while devices connected to RBR still having internet.
- The exact opposite devices wireless connected to RBR no internet while devices connected to RBS are fine.
- All wireless devices connected with no internet and then plugging hard lined into RBR with ethernet connection and internet working
- I have unplugged the Ethernet cable from the back of the RBR and plugged it into a laptop during one of the no internet messages and right off the modem the laptop was able to resolve IP address and internet connection.
- All devices connected have an IP address but when problem occurs you can release and renew in command prompt get a fresh ip and still not be able to ping the default gateway/RBR
- no difference in pinging websites names vs their ip addresses so not DNS related
- Firmware updated to newest with no change in issues