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Forum Discussion
RBR750 wifi not supplying internet to devices connected to it. Odd Problem
RBR750 Firmware V4.6.8.2_2.1.9 2 Satellites RBS750 I just factory reset last night and that did not fix any issues Ok this is frustrating the heck out of me. This has been happening for the...
Possible you may have a faulty Orbi system. I would contacf NG support and ask about another Orbi system as a RMA to see if another system solves this problem:
https://my.netgear.com/support/contact.aspx
If another system does same thing, I would look at the ISP services and try replacing the ISP modem.
"If another system does same thing, I would look at the ISP services and try replacing the ISP modem."
With the issues that have been coming up.
- Devices wireless connected to the RBSs losing internet while devices connected to RBR still having internet.
- The exact opposite devices wireless connected to RBR no internet while devices connected to RBS are fine.
- All wireless devices connected with no internet and then plugging hard lined into RBR with ethernet connection and internet working
- I have unplugged the Ethernet cable from the back of the RBR and plugged it into a laptop during one of the no internet messages and right off the modem the laptop was able to resolve IP address and internet connection.
- All devices connected have an IP address but when problem occurs you can release and renew in command prompt get a fresh ip and still not be able to ping the default gateway/RBR
- no difference in pinging websites names vs their ip addresses so not DNS related
- Firmware updated to newest with no change in issues