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RBR750 WiFi stop working after firmware update
Hi. After update the firmware on RBR750 WiFi stop working absolutely. It's not advertising the WiFi network. Also I tried to put ssid manually but had the same result. I can get access to router only...
Yes this question for Orbi WiFi 6 (AX) and WiFi 6E (AXE) - NETGEAR Communities
I checked a lot of threads but could not find the same situation. WiFi stop working at all. That mean that I can not find the ORBI network by searching with different devices. I tried to connect by put ssid and password, but get the same issue. All other function of router look ok. LAN, WLAN ports also working good.
So that's why I decided to create new thread. All HW inside RBR750 looks ok. Any damaged or something on PCB board. So I absolutely sure that it happened right after update. I can provide more information, but I need to know what exactly.
andrewka wrote:
So that's why I decided to create new thread.
Where? I can't find it.
This section is for Nighthawk with WiFi 6 (AX) and WiFi 6E (AXE) Routers.
Orbi WiFi 6 devices are different. They belong here:
Orbi WIFI 6 (AX) AND Wi-Fi 6E (AXE) Mesh Systems - NETGEAR Communities
I can provide more information, but I need to know what exactly.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
After the update, did you reset the Orbi router?
Did you reboot devices in the required order?
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
It's Orbi RBR750 Whole Home AX4200 Tri-Band Mesh WiFi 6 (RBR750 router unit)
Firmware Version 7.2.6.21 but the same situation with all 4.x.x.x firmware versions.
I do all that you wrote before. Reset with your instruction. Nothing changed. WiFi still not working. All other functions are working good. Internet or LAN cable changes nothing.
andrewka wrote:
It's Orbi RBR750 Whole Home AX4200 Tri-Band Mesh WiFi 6 (RBR750 router unit)
You said that already.
A section for Nighthawk with WiFi 6 (AX) and WiFi 6E (AXE) Routers is still not the best place to ask for help.
Search - NETGEAR Communities – RBR750
Did you miss this bit?
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.I'm a little bit not understand your question of connection to Internet. I have the same set-up that I had before when WiFi worked good. Nothing changed except firmware update. What is relation between WiFi issue and Internet connection?