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Forum Discussion
Ra21V12eN
Oct 27, 2021Tutor
RBR750 with Regular Guest WiFi Drops
Thought I had posted this within this forum but realized after another member posted it went to the main forum. I have an RBR750 with 2 satellites connected to Comcast via a self owned Netgear ca...
KDSASSOC
Nov 07, 2021Guide
i have the exact same problem. my main network works flawlessly throught the house and even in the yard. But I don't want guests on my house network so i turned on the guest network. It drops connection normally every 5 to 60 mins. I'v espent many hours with tech support and still ahve the problem. some of the changes seemed to work at first but then the problem came back. every time i talked to tech support they all asked the same questions that were irrelevant since the main network worked with no drops. then when i finally got to the next level in tech support they tried a few things (factory reset, reflash the FW...) after non of that worked they said they would replace my router. but i don't think that's going to help. this looks like a fW issue not a HW issue. I'm thinking about returning it but the main network works so well.
- antNov 09, 2021Prodigy
KDSASSOC wrote:i have the exact same problem. my main network works flawlessly throught the house and even in the yard. But I don't want guests on my house network so i turned on the guest network. It drops connection normally every 5 to 60 mins. I'v espent many hours with tech support and still ahve the problem. some of the changes seemed to work at first but then the problem came back. every time i talked to tech support they all asked the same questions that were irrelevant since the main network worked with no drops. then when i finally got to the next level in tech support they tried a few things (factory reset, reflash the FW...) after non of that worked they said they would replace my router. but i don't think that's going to help. this looks like a fW issue not a HW issue. I'm thinking about returning it but the main network works so well.
Yeah. It seems like they didn't even test the guest wifi network long. We're all experiencing it. :(