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Forum Discussion
RBR750 won’t connect to modem
Everything was working fine since I got the unit in June. I moved to a new house and the cable guy had a few hiccups getting everything to work but it eventually did. Then a day later, suddenly i get ...
Modem is Netgear CM1100 and I tried that order of power cycling
make sure nothing but the router connected to the cm1100. It might have 2x ethernet ports but the majority of ISP's only provide 1 public ip address. meaning only 1 device can be connected.
If you have a computer connected to it at the same time as the router, the computer be given the ip address and then the router doesn't get one and so can't assign private IP addresses to devices (simplified explanation)
so try michaelkenward reboot cycle again but make sure nothing is plugged into the modem. I usually even have people disconnect the coax when everything is powered down from the start. And give it a few minutes. It shouldn't take long but I've seen some ISP's take up to 10-15 minutes to reassign the public ip address.