NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
helpmeplsdudes
Mar 31, 2025Aspirant
RBR750 Won't let some services like Netflix through
Hello, As of yesterday, my orbi which has worked great for 5 years suddenly won't allow certain services such as Netflix or my work VPN but works for other things such as browsing. Netflix & Max ...
- Apr 01, 2025
Thank you for the help, did a factory reset and it's back to normal, cheers 🙂
FURRYe38
Mar 31, 2025Guru - Experienced User
RBS FW updated as well?
What model RBS do you have, if any?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
helpmeplsdudes
Mar 31, 2025Aspirant
Hi thanks for the reply, what's RBS? If that's the satellites then yes they're updated to latest as well.
The modem is an e31t2v1.
Yes I've done rebooting as you've described.
- FURRYe38Mar 31, 2025Guru - Experienced User
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.- KMDonlonMar 31, 2025VirtuosoMy IPv6 issue with v7.2.7.15 was causing similar problems like this... Have you tried going back to the prior firmware version to see if this fixes your issues?
- helpmeplsdudesMar 31, 2025Aspirant
yes I went back, no luck 😞
- helpmeplsdudesMar 31, 2025Aspirant
Armor, parental controls and IPv6 weren't on and I've disabled traffic meter but still no luck 😞
I also went back to the previous firmware on both the router and the satellites.
- FURRYe38Mar 31, 2025Guru - Experienced User
Still happening?
- FURRYe38Mar 31, 2025Guru - Experienced User
Who is your ISP?
Do they support native IPv6 service?
helpmeplsdudes wrote:
Hi thanks for the reply, what's RBS? If that's the satellites then yes they're updated to latest as well.
The modem is an e31t2v1.
Yes I've done rebooting as you've described.