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RBR750 Zoom Audio and Amazon Streaming issues
Recently purchased and installed an RBK752 system - 1 RBR750 router and 1RBS750 Satellite. Both are running Firmware v3.2.16.6_1.4.4. I've got 2 issues - possibly (not sure) both related. Issue #...
Be sure the ISP modems wifi radios are fully disabled.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only, uncheck the box. Set Short preamble instead of Long preamble modes. Set CTS to 2347. Save settings and reboot the router and satellite(s).
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
Try the RBR in AP mode. Disable DMZ+ on the modem if you try this.
- House is 3000 sqft. Router and satellite are wirelessly connected, roughly 45 linear feet apart, and 10 vertical feet (router is upstairs, satellite is downstairs). Interior construction is wood frame/drywall
- Armor is disabled
- ISP Modem Wifi is disabled (both 2.4ghz and 5ghz)
- IPv6 is disabled on the Orbi. Should that also be disabled on the ISP device?
- Updated the preamble, CTS, and coexistance settings as described
Still encountering the issue with the video quality on Amazon Prime, haven't had a chance to test a zoom call yet. I'll check that tomorrow and update again.
Try streaming with just the RBR only. Turn OFF the RBS...as a test.
So, all the settings I changed last night had a positive effect on my Zoom calling ability - I had multiple calls today when I was connected through the new Orbi, and people could hear me just fine.
Testing the Amazon video stream right now with the satellite off (power cord unplugged), and I'm not seeing nearly as many digital artifacts in the video playback.
Possbile placement of the RBS needs to be checked. 30 feet distance in between would be a good start. Try this again and see.